The best customer service software for small business
Microsoft Dynamics CRM is designed to provide SMEs with the same quality of customer management software that larger companies invest in. Featuring advanced automation capabilities and unified customer views, Dynamics 365 for Customer Service is the perfect customer database software for small businesses.
Microsoft Dynamics 365 for Customer Service pricing
Having identified the right solution for your business, it’s now time to understand the minimum investment required for your Microsoft Dynamics CRM solution.
Costs for a Dynamics 365 for Customer Service Professional license costs £37.70 per user/per month, while Enterprise Edition licenses, containing advanced customer service software functionalities, costs £71.60. Dynamics 365 Customer Engagement plan, which includes Customer Service, Sales, Marketing, more costs £86.70 per user/per month.
Support charges and service costs for your preferred Dynamics 365 partner will vary and should be considered alongside your license costs. Need more information about costs?