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Microsoft in the face of COVID-19: Responses to the Pandemic

The World changed forever in 2020. After the start of the Coronavirus Pandemic, we know that it will never be the same again. This challenging context has put everyone’s response capacity to the test, and in the Technological field, Microsoft has precisely demonstrated its ability to seek and provide solutions to this great challenge!

If something has been demonstrated, it is the important role that digital technology plays as a fundamental tool in the face of the pandemic. Today we want to take a tour around Microsoft’s role against Covid-19 , since the Redmond Company has incorporated a set of measures in favour of its millions of users around the world, all with the purpose of serving as an ally in such a difficult and historical moment for humanity.

Microsoft: Technology Serving Social Needs

The use of digital technology has never been more essential than now. Especially in different areas of society such as the economy, education and work. Thanks to Digital Technology, the world has managed to cope with activities that would otherwise be impossible in the context of an almost total confinement. Accordingly, Microsoft, from the very first months of the pandemic began to implement measures aimed at facilitating access to multiple tools, while it has perfected Products and Services to increase their functionalities in a time of crisis:

Microsoft Teams for Everyone:

This communication and collaboration platform, which was launched in 2017 to meet Business Needs, quickly demonstrated its potential in other sectors such as Education. In the midst of a pandemic, in which telework and virtual education are seen as increasingly necessary alternatives, the company has expanded the possibilities and facilities to access it and, in many cases, for free.

Microsoft Teams and the integration of Office 365 has become a decisive resource to help companies and schools to create new ways of managing their processes.

Unconditional Support for Microsoft Partners:

Microsoft Partners are a fundamental piece in the sustained growth of the company, the role that these professionals fulfil has been supported during the most difficult months. For example, some measures of the certification program have been made more flexible and the financing of clients has been strengthened with the modification of the monthly payment schemes. Financial resources have even been given to partners to promote projects under development with clients.

Dynamics 365 in the Cloud: A Business Solution that has continued to Grow:

The famous Cloud Suite that integrates innovative tools for Business Management (ERP, CRM, Power Platform, Business Intelligence, Azure, Office 365, Cortana, among others), has experienced a significant rebound both in its improvement and in the number of companies that are committed to the utilisation of these products. For its part, Microsoft has invested in FastTrack programs, as it seeks to facilitate the migration of customers to Cloud Services.

The challenge posed by the Coronavirus is global in nature, so the responses to face it must be global: this has been demonstrated by Microsoft, increasing the benefits for its users, partners and business customers.

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