Top automations in Dynamics 365

One of the most important virtues of the Microsoft Dynamics 365 suite is its versatility for integrating computer programs oriented toward automation. The automation of management is, without a doubt, one of the main reasons that a business decides on its digital transformation. Automation entails the reduction of resources (time, effort, money) and increases productivity. Spending less and earning more is the perfect equation for any company. For this reason, lets look at the most used and most innovative aspects of the Dynamics 365 automation software.

Automation services of Dynamics 365.

The tools for automation that this package of technological solutions offer are as varied as they are effective. We present the best applications for automation with Dynamics 365.

Microsoft Power Automate

What we previously knew as Microsoft Flow has since developed into Power Automate in 2019. It is an updated version, and its function is to construct an automated work environment in which different applications come together based on the workflow you wish to create. Through this software, over three hundred applications can be integrated, including RPA technology (Robotic Process Automation) which allows the undertaking of different processes to be dictated by bots.

Dynamics 365 Human Resources

This service is aimed at simplifying operations carried out by the Human Resources department through the use of AI. It is characterised by being rather wide-ranging, due to its nature, it must encompass a large number of variables. This is one of the latest solutions that Microsoft has launched on the market in 2020 which replaces Dynamics 365 for Talent. Its functionalities optimise work, generating greater control and simplicity in reporting permissions and absences, integration with payroll, compensation, feedback on performance, training and certification, and holidays, among other aspects. The Dynamics automation application is one of the most innovative applications which connects data on individuals, data on operations while helping to optimise labour and retention costs and caring for collaborators.

Dynamics 365 Finance and Operations

This is the most complex and complete functionality offered by Dynamics 365. It is designed to attend to the automation needs of operations associated with the financial processes of the company. Activities that require a lot of time and paperwork if carried out manually can now be automated: payments, budget, supply management and invoicing, can be all controlled through Dynamics 365 Finance and Operations.

Dynamics 365 Virtual Agent for Customer Service

This application has been designed to serve the automated support for customer service. It operates through intelligent chatbots which are available 24 hours a day, 365 days a year to effectively attend to the requirements of clients. The creation and programming of the bots is a very simple process thanks to the Virtual Agent functionality.

Let Artificial Intelligence do it for you

A few decades ago, having the opportunity for software to automatically carry out complex and time-consuming functions was only possible in science fiction novels. Today, thanks to the automation possibilities of Dynamics 365, it is a tangible reality. If a computer program can do the work faster, more reliably and more economically, why refuse such a wonderful opportunity?

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