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We help you find tailored Microsoft Dynamics 365 solutions for your retail business

Powerful software that delivers a unified multi-channel commerce solution for your retail business.

  • Experts on Dynamics 365 retail software solutions
  • Matched with one of 70+ certified partners, including retail specialists
  • Supporting your business 100% free of charge
Find a partner

Our Dynamics 365 providers specialise in Retail ERP software solutions

We guarantee a perfect match with a retail specialist partner

International retail businesses face similar challenges with customer acquisition and retention. Many retailers today identify the need for a powerful retail management software solution that helps streamline operations and improves the decision-making behind each organisational process.

Lack of an adequate solution or using an outdated retail management system can cause retailers headaches at all stages of their product cycle, including:


Disjointed operations can lead to lack of clear insight into finance, stock levels and buying trends.


Retailers often lack the tools to monitor and analyse the performance of their physical and online stores.

Channel management

The retail industry has evolved beyond selling products in-store to include e-commerce and multi-channel selling, which can often be challenging to manage.


In a busy marketplace, it’s easy to lose connection with your customers and their needs.

Sound like a regular headache?

You can transform your retail business with the revolutionary end-to-end retail ERP software Microsoft offers. The solutions in the Dynamics 365 range are designed to connect different commerce channels and help retailers:


Operate numerous business processes using one centralised tool


Increase productivity with a cloud-based solution both workers and retailers can access easily from any device


Make better business decisions based on detailed data provided by the built-in intelligence of Dynamics 365


Improve customer experiences across all touchpoints

We work with retail businesses to identify the best Dynamics 365 solution for their needs

Our Dynamics 365 Providers have an in-depth understanding of the challenges facing retail businesses and will match you with the most suitable partner for your company needs.

  • 1.

    Our expert Microsoft Business Software Consultants provide trusted advice to help you find the right retail software solution

  • 2.

    We will advise on struggles with specific functions and provide assistance to help retailers efficiently meet their top priorities.

  • 3.

    Finally, we’ll match you with the most suitable partner to integrate and implement a retail-focused solution in your business, helping you to get more value from your Dynamics 365 software.

Blaize Marshall-Purves
Blaize Marshall-Purves Microsoft Business Software Consultant Call: +44 (0) 1443 803 713 Find a partner

What can a Dynamics 365 software package tailored to your retail needs include?

Dynamics 365 for Retail

Unifies in-store, digital and back office operations to improve staff productivity and create a personalised customer experience.

Dynamics 365 Business Central

Is designed to provide businesses with an all-in-one management solution which streamlines workflow and nurtures growth.

Dynamics 365 for Sales

Helps you increase revenue by better understanding and engaging customers to form strong relationships.

Dynamics 365 for Marketing

Allows companies to run multi-channel campaigns, nurture leads more efficiently and automate processes to maximise results.

Dynamics 365 for Talent

Gives you the power to achieve impactful results by hiring, onboarding and retaining the best talent in the industry.

Dynamics 365 for Financials and Operations

Provides a comprehensive, unified view of financials and operations which empowers organisations to make fast, informed decisions and drive business growth.

Dynamics 365 for Customer service

Comes with built-in intelligence which delivers a more personalised customer service faster, helping businesses earn life-long customers.

Discover how Microsoft Dynamics 365 can help your retail business

How Dynamics 365 can revolutionise the retail industry

Microsoft created Dynamics 365 with efficiency in mind. To support manufacturing businesses in tackling the countless challenges of a global business environment, Dynamics 365 breaks down the barriers between ERP and CRM systems and unifies them into one multifaceted solution.

Designed with efficiency in mind, Microsoft Dynamics 365 helps retailers streamline their processes and provide customers with exceptional service. By marrying up operations across different aspects of the business, Dynamics 365’s retail ERP software gives businesses full visibility of their financials, CRM, supply chain, sales channels and store operations, Point of Sale (PoS), and merchandising.

The rich analytics and intelligence embedded in Dynamics 365’s tools allow retailers to efficiently manage stock levels and delivery times, monitor inventory and tailor business operations based on consumer trends data.

Dynamics 365 offers an end-to-end retail solution which provides a unified, multi-channel view of transactions, so you can easily stay on top of everything, from stock and channel management to customer service.

Implementing new systems can be time consuming and disruptive to key business processes in any industry, but we know that retail never sleeps and so it’s even more crucial that switching to a new software solution has minimal impact on daily operations. All Dynamics 365 systems have fully integrated modular suites which means you can implement key modules using a phased approach.

Here are just some of the ways Dynamics 365 retail systems will transform your business:

Optimised supply chain management

Having a joined-up, real-time view of your supply chain allows you to make better decisions about every aspect of your product lifecycle. By providing valuable insights, Dynamics 365 retail ERP gives sellers the opportunity to optimise their operations by improving the use of their stock and reducing completion costs.

Using built-in intelligence, Dynamics 365 tools look at factors such as market demand, competition and season and combines them with real-time data about your business operations to help you efficiently determine when you need to replenish your inventory, who the best supplier is and the best rates in the industry.

Multi-channel marketing

With Dynamics 365, you can deliver marketing campaigns across multiple channels and create personalised content for your customers that is easy to plan, implement and measure. Through insight into individual customer buying trends, you can identify opportunities for cross-sales and targeted promotional messaging featuring specific product categories and channels.

What’s more, you can use the advanced analytics functionality to review online and in-store activity, so you’re better equipped to offer tailored product recommendations and increase customer satisfaction.

Engaging e-commerce

The omnichannel shopping experience is another function built into the Dynamics 365 retail solutions. It allows businesses to present a unified experience to, and build relationships with their customers by providing them with flexible buying opportunities and cross-channel promotions.

Being able to offer a seamless shopping experience across platforms and in store means you’ll see an increase in customer satisfaction, closely followed by growth in revenue and brand loyalty.

Intelligent insights

The advanced Dynamics 365 software collects data from various sources across your business and compiles it into easy-to-digest dashboards. Using insights from these reports, you can maximise the revenue of your retail operations as well as tracking purchases, upsell opportunities and customer feedback.

Data collected by Dynamics 365 retail ERP also helps businesses automate their ordering process by mechanically keeping track of stock and reloading it when needed to minimise wastage and optimise inventory levels. Automation also helps streamline workflows and speeds up end-of-day activities, making the whole process more efficient and profitable.

Find the right Microsoft Dynamics 365 solution for your retail business with Dynamics 365 Providers

Speak to one of our industry experts about your retail challenges and company needs

If there’s more you still want to know about Microsoft Dynamics 365 and how it can meet your retail needs, our team of “Dynamics fanatics” can answer your questions so you’re confident in making an informed decision before committing to the solution.

Get in touch with a software specialist

  • Optimised supply chain management
  • Multi-channel marketing
  • Engaging e-commerce

Blaize Marshall-Purves Microsoft Business Software Consultant Call: +44 (0) 1443 803 713
Blaize Marshall-Purves